GENERAL FAQs
HOW DO I DOWNLOAD MY TEMPLATE?
DO YOU OFFER CUSTOM TEMPLATES?
WHAT IS YOUR REFUND POLICY?
Since our templates are digital and can’t be “returned,” we do not offer refunds for any of our templates.
If you purchased product that is not instant download (such as installation), you can request a refund so long as work has not yet been started.
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CANVA TEMPLATES
WHAT CAN I EDIT IN MY TEMPLATE?
You can make changes to the following:
- fonts
- size of font
- font color
- text
- move, resize or delete text
- upload and add your own images, photos or logos
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WEBSITE FAQS
WHAT WEBSITE PLATFORM IS BEST?
The best choice of a website platform should be based on two important factors. The purpose/function of your website and your comfort in managing your site by yourself. Even if you plan to hire a website maintenance team.
HOW DO I INSTALL MY CANVA WEBSITE?
Canva Websites are hosted on Canva’s website platform. So there is nothing to download or install. You would simply need to click the link in the .pdf document you received in your order and it will open in Canva for you to create your website.